Verified CRM Payment Record
The CRM creates the order, opens checkout, verifies the signature cryptographically, and converts the successful payment into a tracked record with full business context.
Public trip portal shows total payable, net paid, and remaining balance. Pay Now button visible when Razorpay is active and balance remains.
Order created in INR with configured credentials. Pending payment entry inserted into the CRM ledger before checkout begins. Amount validated against pending balance.
Checkout flow uses the active Razorpay key, generated order ID, and traveler details. Name, email, phone, trip name, and amount passed into the checkout context.
CRM verifies the returned signature using the Razorpay key secret. Checks order_id|payment_id before accepting. Mismatch and duplicate protection applied.
Pending record updated with transaction reference and verification notes. Balance-aware status set as partial or paid based on remaining amount.
Itinerary confirmed. Booking record created or updated. Invoice payment status recalculated. Internal notifications, email, and WhatsApp follow-ups triggered.
Controlled Gateway Management.
Payment accepted only after cryptographic verification of the returned signature using the Razorpay key secret. No frontend-only success signals trusted.
Pending payment matched using internal ID, order ID, payment ID, and stored references. Mismatched or already-confirmed payments rejected automatically.
Separate key pairs for test and live environments. CRM automatically uses the correct credentials based on selected mode. Safe validation before going live.
The CRM does not blindly mark every payment as fully paid. It recalculates total paid against trip total and sets partial or paid based on the remaining balance.
Full CRM Workflow Event
Successful payment can automatically confirm the itinerary. The sales pipeline stays aligned with the financial outcome.
Confirmed booking record created or updated. Linked invoice payment status recalculated. Operations and finance working from the same updated records.
CRM notification showing who paid, how much, and which itinerary, booking, invoice, and payment reference were involved. Immediate team visibility.
Payment confirmation messages, itinerary PDFs, invoice PDFs, and follow-up text sent to the customer through configured communication channels.
The payment confirmation redirect takes the customer to a clean confirmation view instead of a raw gateway callback. A payment-status recheck flow also allows the CRM to re-verify when needed.
Settings
Mode Support
Live Credentials
Razorpay Checkout
in Razorpay
Before Checkout
Against Balance
Verification
Duplicate Protection
Status Calculation
Invoice Sync
Notifications
Follow-up Support
Redirect Flow
Payment Links
See Razorpay Integration in Action
Watch how Triplide accepts customer payments through Razorpay, verifies transactions, and syncs them into itinerary, booking, and invoice records automatically.
Book a Free Demo