Email SMTP
Integration
The global transactional email layer. Configure one SMTP account and use it across system emails, itinerary quotations, voucher delivery, lead notifications, reservation requests, and payment confirmations. One sender identity across the entire CRM.
Eight Workflow Areas.
The CRM reads one active SMTP configuration and applies it everywhere transactional email is needed. Change credentials once, keep the entire mail flow aligned.
Password Reset
and Link Emails
Document Delivery
Requests
Confirmations
Notifications
Confirmations
Internal Alerts
Dynamic Content. Every Time.
Separate templates for OTP, itinerary, voucher, lead notification, payment confirmation, and more. Visual HTML editor plus direct code editing for each template.
All emails wrapped in a responsive layout using company profile details, theme colors, and email-specific header and footer logos. Consistent brand identity.
Templates support variables for customer name, quote number, booking number, voucher type, OTP, public links, company details, and payment context. Personalized from live CRM data.
Send itinerary and voucher PDFs as attachments. HTML plus plain-text fallback for compatibility. Embedded brand logos and local images in the message body.
Separate Internal Alerts.
Host, port, encryption (TLS/SSL), SMTP login email, password, From email, From name. One configuration point reused across the entire CRM.
Dedicated internal inbox for operational alerts. Lead notifications, payment alerts, and admin messages can go to a chosen ops address without changing the main sender identity.
This SMTP integration is the CRM's global transactional email layer for system emails, alerts, confirmations, document delivery, and automated messages. The CRM also includes a separate Email Center for mailbox-style sending, inbox sync, and conversation handling. The two systems are intentionally separate.
Configuration
Support
Email Routing
Reset Emails
and Link Emails
Email Delivery
Request Emails
Confirmation Emails
Admin Alerts
Template Editing
Email Wrapper
from CRM Data
Plain-Text Fallback
Support
and Image Support
See Email SMTP Integration in Action
Watch how Triplide uses one SMTP configuration to power branded transactional emails across itineraries, vouchers, reservations, payments, and lead notifications.
Book a Free Demo