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Gemini
Integration

The Google AI layer inside the CRM. Connect to Google Gemini models for structured travel planning. Generate trip content, create day-wise itineraries, and support AI workflows directly from the CRM instead of relying on external tools.

How the Integration Works
From Trip Requirement to
Editable CRM Itinerary

Not a standalone chatbot. A structured CRM feature that sends trip requirements to Gemini in a controlled format, receives structured AI output, validates it, and saves it directly into the Itinerary Builder.

1
Configure Gemini Credentials

API key stored centrally through integration settings. When configured, Gemini models appear in the AI model selector. If not configured, those options stay hidden.

2
Select Lead or Client, Enter Trip Inputs

Destination, dates, travelers, budget, hotel type, meals, cab type, interests, and notes. CRM validates all inputs before sending anything to Gemini.

3
CRM Sends Structured Prompt to Gemini

Trip requirement converted into a travel-planning instruction. Gemini asked to return strict JSON with realistic routing, practical timings, and client-friendly wording.

4
Response Validated, Repaired If Needed

CRM checks whether the response can be parsed. Model fallback available if the preferred model is rate-limited. Automatic repair step for malformed JSON.

5
Saved as Standard CRM Itinerary

Output mapped into editable sections: day-wise rows, route, inclusions, exclusions. Quote number generated. AI metadata stored. Team continues in the regular Itinerary Builder.

Available Gemini Models
Choose the Right Model.
Same Workflow.

Gemini can act as the default AI provider for itinerary generation. The business chooses the model without changing the trip-planning workflow.

Gemini Flash Lite
Gemini 2.0 Flash
Gemini 2.5 Flash

If the preferred Gemini model is unavailable or rate-limited, the CRM can try alternate Gemini model options so generation does not fail immediately. The integration is designed as a repeatable CRM workflow, not a fragile one-time AI experiment.

Smart Prompting, Validation, and Quality
Structured Instructions.
Realistic Travel Output.
Strict JSON Response Format

Gemini returns structured JSON matching the CRM's itinerary format. Machine-readable output that can be parsed and saved directly. No manual copy-paste needed.

Travel-Focused Prompt Design

Gemini is told to behave like a travel planner, maintain realistic routing, use practical timings, and return professional client-friendly content.

Input Validation Before API Call

Checks source record, destination, dates, traveler counts, budget values, and trip duration limits before anything is sent to Gemini.

Model Fallback and Response Repair

If the preferred model is rate-limited, the CRM tries alternates. If Gemini returns malformed JSON, an automatic repair step requests corrected output before failing.

Configuration, Security, and CRM Context
Central Key Management.
Full Audit Trail. Wider AI Strategy.
Central Integration Settings

Gemini configured from one administrative place through the CRM's integration settings and API-vault layer. Controlled and secure.

AI Metadata and Audit Trail

The CRM stores whether the itinerary was AI-generated plus the provider, model, prompt, and raw response. Traceability for quality control and workflow refinement.

Part of a Wider AI Environment

Gemini sits inside a broader AI-ready CRM with centralized AI automation controls, lead workflow automation, and AI re-engagement capabilities. Not an isolated experiment.

Draft-First, Then Team Review

Generated itineraries saved as drafts. The team opens them in the regular builder, refines content, completes pricing, and continues the quotation process manually.

Key Functionality
Everything the Integration Includes
Google Gemini API
Through Central Settings
Model Selector
When Configured
Lead and Client
Based Generation
Trip Input for
All Travel Fields
Strict JSON
Response Handling
Title, Summary,
Highlights, Notes
Day-Wise Planning
(AM, PM, Evening)
Input Validation
Before API Call
Model Fallback
and Retry
Automatic
Response Repair
Direct Save Into
Itinerary Builder
AI Metadata
and Audit Trail
Draft-First Workflow
for Team Review

See Gemini Integration in Action

Watch how Triplide uses Google Gemini to generate structured itinerary drafts and saves them directly into the CRM for editing, pricing, and sharing.

Book a Free Demo