loader image

From managing inquiries to generating professional itineraries and tracking bookings, Triplide helps agencies streamline their entire workflow. Learn More!

Home/Solutions/Custom App Integrations

Custom App
Integrations

The API and connectivity layer. Authenticate users, access CRM data, read module access rules, and exchange controlled settings with the correct tenant workspace. Build custom dashboards, sales apps, operations tools, and partner utilities on top of the CRM.

Authentication, Routing, and Bootstrap
Login, Resolve Tenant,
Get the Full App State.

Custom apps authenticate through the API, target the correct workspace through tenant-aware routing, and receive a permission-aware bootstrap payload with everything needed to build the frontend.

API Login with Token Rotation

Login with username/email and password. Returns access token and refresh token. Refresh rotation keeps sessions alive without forcing full logins. Device and platform context stored.

Manager-Routed Tenant Access

A central layer resolves the tenant instance and routes app traffic to the correct workspace. One app used across multiple CRM instances or client environments.

Browser SSO and Centralized Login

Resolve the correct workspace from a central login flow. Short-lived tokens verified server-to-server. Custom portals support one shared login redirecting to the right CRM instance.

App Bootstrap Payload

Returns current user, allowed modules, enabled modules, module metadata, feature keys, feature routes, branding, subscription guard state, and sync metadata. Build navigation from live access data.

Core CRM APIs Available to Custom Apps
Work With Live Records.
Not Manual Exports.

Consistent list, detail, create, and update patterns across the main CRM modules. Internal tools work with live data directly through structured API calls.

Leads
Customers
Itineraries
Bookings
Invoices
Payments
Tasks
Vendors
Documents
Operations
Reports
Vouchers
Master Data
Automation
Integrations

Integration-settings APIs also allow authorized users to read and update configured services like OpenAI, Razorpay, Cloudinary, Google OAuth, weather, currency exchange, Pixabay, and Pexels through the same API layer.

Server-to-Server, Sync, and Access Control
Secure Internal Connections.
Permission-Aligned Access.
HMAC-Protected Manager Bridge

Server-to-server endpoints protected by instance code, timestamp validation, and HMAC signature checks. For identity verification and controlled manager-to-tenant workflows.

Signed Sync Receiver

Accept signed payloads for features, branding, SMTP, or combined workspace sync. Tenant match, signature validity, timestamp freshness, and replay protection enforced.

Feature-Aware Authorization

API applies the same feature and route access rules as the native CRM interface. Custom apps stay aligned with role-based and plan-based access control.

OpenAPI and Postman Documentation

OpenAPI documentation and Postman collection for testing and implementation. Manager base URL, tenant URL, instance code, sync secrets, and integration keys in a consistent setup model.

Key Functionality
Everything the Integration Includes
API Login with
Token Rotation
Manager-Routed
Tenant Access
Browser SSO and
Centralized Login
App Bootstrap
Payload
Core CRM APIs
(15+ Modules)
Integration Settings
Management APIs
HMAC-Protected
Manager Bridge
Signed Sync
Receiver
Feature-Aware
Authorization
Branding and
Workspace Data
Subscription Guard
State Visibility
OpenAPI and
Postman Docs

See Custom App Integrations in Action

Watch how Triplide works as a secure operational backend for custom dashboards, sales apps, and partner tools through structured APIs and tenant-aware routing.

Book a Free Demo